This app requires JavaScript! Hardware Requirements

Important Notes

Please note that our IBS SQL Version relies on specific hardware and software requirements to ensure optimal performance and security. Keeping your infrastructure up to date is essential for a smooth experience.

Mainstream Support and End of Life:

Microsoft has ended Mainstream Support for all server operating systems prior to Windows Server 2019 1809.

For Windows workstations, all versions up to Windows 10 21H2 are already out of support. Microsoft will end Mainstream Support for Windows 10 22H2 on October 14, 2025.

Mainstream Support refers to the period during which Microsoft provides free updates, security patches, and general support for an operating system. After Mainstream Support ends, the product enters the Extended Support phase, during which only critical security updates are provided. While our software may still run on earlier versions, we recommend following Microsoft's guidance for end of life to ensure security and compatibility.

Yearly updates are available to Windows 10 from Microsoft at no cost, and it is recommended to install those when available. For more information, you can review Microsoft's Windows Lifecycle Fact Sheet.

Windows Server Hardware and Software Recomendatiions

  • At least Windows Server 2019 with the latest Service Packs â€
  • We recommend a minimum 8GB RAM, preferably at least 16GB RAM
  • A recommended processor of 2.0 GHz or higher, such as Intel Xeon, Core i7, i9, or equivalent AMD Ryzen processors.
  • At least 10GB of hard drive space reserved for IBS System. ** Formatted in NTFS and No Compression
  • It is recommended that there be some sort of redundancy in place for the hard disk where IBS is stored (RAID 1, 5, 6, or 10).
  • 100/1000 MB NIC strongly recommended

†If you will be utilizing one of our Van Line Registration or Tarif Interface programs, then please contact your Van Line or Tariff Program Vendor for further information on specific requirements related to their software.

** 10GB for IBS Programs ONLY. Allow an additional 10GB+ of hard drive space for Images and Letters, depending on your Companyâ€TMs utilization of this functionality.

Workstations Hardware and software Recomendatiions

  • Windows 10 22H2 or Windows 11 22H2. We recommended that you be on at least Windows 10 Pro 22H2, see top of page.
  • A minimum of 2GB RAM, however, higher is recommended
  • A minimum processor speed of 2 GHz using Intel Core i3, i5, i7, or i9, or AMD Ryzen equivalent processors is recommended
  • 100/1000 MB NIC strongly recommended

Upgrading from earlier versions of Windows

If you are running Windows 7 or Windows 8.1 on your workstations, you will need to upgrade to Windows 11 (recommended) or Windows 10.

Microsoft ended support for Windows 7 on January 14, 2020, and Windows 8.1 on January 10, 2023. Windows 10 has an end-of-life date of October 14, 2025.

This means that Microsoft will no longer provide security updates or technical support for these operating systems after the mentioned dates.

We strongly recommend that you upgrade all your workstations to Windows 10 or 11 as soon as possible.

Below are suggestions you can discuss with your consultant to upgrade earlier versions of windows:

  1. Buy an upgrade from Microsoft at a reasonable price by visiting their store.
  2. Follow this link from *ZDNET that describes how you can still upgrade from Windows 7 for free.

* Direct Systems is not affiliated with ZDNET, and we do not offer any support for Windows upgrades. We recommend that you contact your consultant for assistance with upgrading your workstations.

It is important to ensure that you have good backups of your workstations before upgrading. Please also make a note of any software you have installed on your workstation, as it may need to be reinstalled after upgrading.

Internet Service

  • High-speed Internet service is required on workstations for installation, updates, and support.
  • You must have a high-quality, stable Internet connection to use IBS System via a remote connection.
  • We recommend the use of Microsoft Terminal Services (Remote Desktop Connection”RDP") for remote access of our IBS System.

Database Requirements

  • Microsoft SQL Server 2016 or above, Standard or Express edition
  • For 0 to 20 concurrent users with less than 7 GB of data: SQL Server Express
  • For 20 or more concurrent users or large databases over 7 GB of data: SQL Server Standard is strongly recommended.
  • Windows PowerShell and Windows Installer 4.5 must be installed prior to SQL Server installation.

Database Connectivity Support

Database Connectivity Support

It's essential to install a database connectivity driver on all computers, including terminal servers, that will be using our software to ensure seamless access and optimal performance of your software.

Our software is compatible with several database connectivity drivers, ensuring seamless connectivity between your terminal servers, workstations, and the underlying SQL Server for smooth and reliable operation. We support:

  • Microsoft SQL Server 2012 Native Client
  • ODBC Driver 13 for SQL Server
  • ODBC Driver 17 for SQL Server
  • ODBC Driver 18 for SQL Server

To ensure the best performance and compatibility, we recommend installing the latest supported ODBC driver version on all terminal servers and workstations accessing our software.

(Please choose the appropriate version, 64-bit or 32-bit, depending on your operating system.)

Microsoft Visual C++ Redistributable

The Microsoft Visual C++ Redistributable is a crucial prerequisite for our software. It is required to ensure the proper functioning of our application on both workstations and terminal servers that access our software.

Our software utilizes the Microsoft Visual C++ Redistributable (2015 and above) for encryption purposes, specifically in conjunction with OpenSSL, a widely-used encryption library.

Encryption is a process that helps secure your data during transmission, ensuring that sensitive information remains confidential. It is a fundamental aspect of data protection and cybersecurity.

Without the Microsoft Visual C++ Redistributable, our software may not function correctly and may encounter compatibility issues, potentially affecting the security of your data during transmission.

Please make sure to install the combined release of Microsoft Visual C++ Redistributable (covering 2015 and above) on all workstations and terminal servers that will be using our software. You can download it using the following link:

Download Microsoft Visual C++ Redistributable

(Make sure to select the appropriate version, 64-bit or 32-bit, depending on your operating system.)

Miscellaneous Requirements/Recommendations

  • It is recommended that network switches are running at a minimum of 100MB.
  • Use of network hubs is strongly discouraged.
  • Ensure that the network is free from any interference, loose or damaged network cables or connections, loopbacks, or excessive hops.
  • We recommend UPS power supplies for your File Server(s), Switches, and key workstations.
  • Maintain your workstations and servers… schedule regular disk defragmentation if the disk drives installed are not SSD, keep them clean of viruses and spyware, remove temporary internet files on a regular basis, and do not let your anti-virus subscriptions expire.
  • Exclude all IBS SQL folders from real-time anti-virus scanning.
  • Disable Compression on the server where all IBS SQL folders reside.
  • If the processor on your Server supports hyper-threading, then be sure that feature is Disabled in your Serverâ€TMs BIOS.
  • It is strongly recommended that write caching be disabled on the server where the shared IBS SQL programs folder and the IBS SQL Database reside.
  • When creating the IBS SQL share, it is recommended that you disable offline file and folder caching. To do this, please select 'No files or programs are available offline' on the caching button on the share.
  • Neither Windows 10, nor Windows Server 2016+ come installed with the .NET 3.5 Framework enabled. Since our software relies on this technology, it is imperative that it be enabled on every Windows 10 and Windows Server 2016+ computer prior to installation of our IBS software.


  • All IBS customers are responsible for making appropriate backups of your IBS SQL System. Direct Systems is NOT responsible for backups! Your company must set up a procedure to make daily backups of your IBS SQL database (usually named IBSData) and of the shared folder where the IBS programs reside (usually named IBSSQL). We recommend you have a minimum of 10 days of backups. We also recommend that you have more than one backup procedure in place. Perhaps an automated backup and a manual backup to a media that can be kept offsite.
  • It is important that you have FULL access to each file and folder in your backup, including the .BAK file produced during the backup of your SQL database. Your backup routine should not only allow you to restore your files and database but also allow you to copy individual files to a temporary non-production location in case they need to be transferred to Direct Systems in a support situation.
  • NOTE: If your company is using our Sales, Dispatch, and/or Move/Task modules, then you will also need to backup the appropriate IBS data folders where the data files for those modules reside (\c01_data, \c02_data, etc.). These modules are not yet available in a SQL Version, but they will work in conjunction with the SQL Version of our Accounting modules.

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